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Description based on the Specified Commercial Transactions Act

Distributor Cph Golf Co., Ltd.
Name of the General Manager Representative Director: Pinuel Michel Nicolas Raymond
post code 153-0061
address Room 1-1-17-001, Nakameguro, Meguro-ku, Tokyo
Explanation of charges other than the product price Regardless of the purchase amount, we charge consumption tax (included in the product price) and shipping fees.
Sales price Please refer to each product page.
Payment Method Credit card payment
Payment period Payment will be completed when you place your order.
Delivery time After your order or payment is confirmed, your order will usually be shipped within 7 days.
If there is a delay, you will be notified by email.
Service Name CAPTAINS HELM GOLF WEB STORE
telephone number We are currently not accepting phone calls.
If you have any questions, Please contact us at info@cphgolf.com.
Email address and phone number info@cphgolf.com・03-6434-9381
Home page address https://captainshelmgolf.com/

Payment Method

Credit card payment The card information you enter is not sent to our store, and the card information input screen is protected by encryption (SSL).
There is no risk of information leakage, so please use it with confidence.

About delivery methods and shipping fees

Yamato Transport (excluding tax) (1,800 yen) Hokkaido

(900 yen) Aomori Prefecture, Iwate Prefecture, Akita Prefecture

(800 yen) Miyagi Prefecture, Yamagata Prefecture, Fukushima Prefecture

(700 yen) Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture, Chiba Prefecture, Tokyo, Kanagawa Prefecture, Niigata Prefecture, Fukui Prefecture, Ishikawa Prefecture, Toyama Prefecture, Shizuoka Prefecture, Yamanashi Prefecture, Nagano Prefecture, Aichi Prefecture, Gifu Prefecture, Mie Prefecture, Wakayama Prefecture, Shiga Prefecture, Nara Prefecture, Kyoto Prefecture, Osaka Prefecture, Hyogo Prefecture

(800 yen) Okayama Prefecture, Hiroshima Prefecture, Tottori Prefecture, Shimane Prefecture, Yamaguchi Prefecture, Kagawa Prefecture, Tokushima Prefecture, Ehime Prefecture, Kochi Prefecture

(900 yen) Fukuoka Prefecture, Saga Prefecture, Nagasaki Prefecture, Oita Prefecture, Kumamoto Prefecture, Miyazaki Prefecture, Kagoshima Prefecture

(1,900 yen) Okinawa Prefecture, remote islands

*We usually ship within 2 to 5 business days after confirming your order.
*Delivery may vary depending on the delivery area, traffic conditions, and weather.

Returns and Exchanges

Returns and defective products

■Regarding returns/exchanges Returns/exchanges are only possible within 7 days of receiving the product.
・If you would like to do so, please contact us in advance at info@cphgolf.com.
- Customers will be responsible for shipping costs, fees, etc. when returning and sending replacement products.
If you wish to exchange an item for a different size, please place a new order. We only accept returns of previously ordered items that are unused and have tags attached.
・Please be sure to return the item using a shipping method that includes a tracking service.

However, we may refuse to accept returns/exchanges in the following cases:
・If you do not contact us within 7 days after the product arrives ・If it has been more than 8 days since the product arrived ・If the product tag is missing or is damaged ・If the product has been processed, damaged or defaced by the customer ・If the product page states that it cannot be returned ・If you do not agree to pay the shipping fee

■Please check in advance*Depending on the product, there may be slight differences between the numbers and actual dimensions.
*Inquiries regarding product returns and exchanges will be accepted via email.
*If we are unable to accept an exchange due to sales conditions, we will provide a refund.
*If you select cash on delivery for an overseas shipment, your order will be cancelled regardless of the contents.

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